Thursday, 3 March 2016

Resolving Interpersonal Conflict



 
 "An eye for an eye will only make the whole world blind." -Mahatma Gandhi

Conflicts can arise anywhere and the quote by Mahatma Gandhi nicely illustrates how conflicts are bad and it will be highly beneficial for us to make a conscientious effort to try and resolve conflicts, especially interpersonal ones.

Max and Kenny were friends and had known one another for quite some time. They are studying in the same university and are sharing a room at one of the hostels in the school. One day, Kenny came back to the room only to find that his computer was no longer working. He then begins to question Max as to what had happened and why it had happened. Max himself, was not too sure if the computer was spoilt because of him but told Kenny that the computer was still working fine the last time he used it. Kenny then gave Max a bewildered look as he continues to wonder about how his computer could have been spoilt. Max however, got angry as he felt that it was just a small issue that could easily be settled by purchasing another new computer and told Kenny that he was making a big fuss out of it. Having heard that, Kenny exploded immediately and scolded Max before stomping off angrily. Max was taken aback by the huge reaction.

After the incident, Max tried to talk to Kenny but Kenny gave him the cold shoulder and did not want to speak to him. Friends of both Kenny and Max got to know of what had happened between them and tried to act as peacemaker but were unsuccessful. One of their close friends, Peter told Max that Kenny had exploded that night because of the sarcastic comment and he had been tolerating his bad attitude and speaking manner for some time now. Kenny was in a particularly bad mood that day because he had just broken up with his girlfriend and that incident resulted to his negative reaction. Max then asked Peter why Kenny didn’t try to confront him about his unhappiness, only to be told that Kenny had actually confronted him but it was no use. Max, however, never felt that Kenny had actually sat down with him to talk about the issue and thought that Kenny probably did hint at the underlying problem, only to assume Max had gotten it. 

With both parties being unhappy about each other, neither of them were willing to end the “ cold war “. Meanwhile, both of their friends were caught in the middle of their problem and did not know what could be done. In addition, both parties were stubborn, making the issue even harder to resolve.      
 
What do you think Peter or even their other friends should do to resolve this issue?
Or What do you think Max and Kenny could have done to prevent the incident from happening ?
 


         


Commented on: Angela
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